1. Introduction
TurnKey DPCTM (“we,” “our,” or “us”) is committed to protecting the privacy and security of information we collect from visitors to our website and from our business clients. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights with respect to that information. By using our website, you agree to the practices described in this Privacy Policy.
If you do not agree, please discontinue use of the site.
2. Who We Are
TurnKey DPCTM is a managed service organization (MSO) providing operational, administrative, and business support services to direct primary care (DPC) medical practices. Our website serves as an informational and client-facing platform for DPC practices and business professionals interested in our services. We do not provide direct medical care, and this website is not intended for patient use.
3. Information We Collect
We collect the following categories of personal information:
a. Contact and Account Information
When you inquire about or sign up for our services, we may collect:
- Full name
- Business name and title
- Email address
- Phone number
- Mailing or business address
We use hCaptcha’s bot detection and anti-abuse services and encourage you to familiarize yourself with hCaptcha’s Privacy Policy at https://www.hcaptcha.com/privacy.
b. Payment and Billing Information
We collect payment information directly through our website to process service fees. Payment transactions are processed securely through Stripe, a third-party payment processor. We do not store your full credit card number, CVV, or other sensitive card details on our servers. Stripe processes and stores this information on our behalf in accordance with PCI-DSS standards. For more information, see Stripe’s Privacy Policy at https://stripe.com/privacy.
c. Cookies and Similar Technologies
Our website uses the following types of cookies:
- Session Cookies: These temporary cookies are used to keep you logged in during your visit. They are automatically deleted when you close your browser.
- Preference Cookies: These cookies remember your settings and preferences (such as language or display settings) to provide a more personalized experience across visits.
We do not use advertising or tracking cookies. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our site.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, manage, and improve our services to DPC practices
- To process payments and maintain billing records
- To respond to inquiries, requests, and support needs
- To communicate with you about your account or our services
- To analyze website usage and improve functionality
- To comply with legal obligations
5. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their own marketing
purposes. We may share your information only in the following limited circumstances:
- Stripe: To securely process payments made through our website.
- Service Providers: We may engage trusted vendors who assist us in operating our website or business, subject to confidentiality obligations.
- Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect the rights, safety, or property of TurnKey DPCTM or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment data is handled exclusively through Stripe’s secure, PCI-compliant infrastructure.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take steps to securely delete or anonymize it.
8. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Opt out of non-essential communications from us
To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to requests in a reasonable timeframe and in accordance with applicable law.
9. Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our website is intended for business professionals and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the Effective Date at the bottom of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@turnkeydpc.com.
Policy last updated: February 23, 2026